Merchandise Specialist (Part-Time)

Live Nation Worldwide•Maryland Heights, MO

20h•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Job Title Merchandise Specialist (part time) Job Description Are you someone that enjoys working in a fast-moving environment? Do you enjoy live music? Do you enjoy working with a team of people supporting a common goal? Are you someone that thrives in guest interaction roles? Then the Live Nation Merchandise Specialist position may be the right opportunity for you. Merchandise Specialists are directly supervised by the venue’s Merchandise Manager. They arrive at a concert venue on show day and immediately jump into motion. Artist merchandise needs to be inventoried, distributed, and displayed for sale. When the gates open, fans rush into the venue to buy their shirts, hats, and posters, and they flock to you. You fulfill their orders quickly and carefully while taking the time to make each fan smile. After the show is over, you help the team reassemble the remaining merchandise. Once reconciliation is complete and the merchandise returned to the Artist, you head home, knowing you put in a full day’s work.

Requirements

Specialists are detail oriented, supporting accuracy and completeness in order fulfillment
Specialists are quick thinking and able to respond to guest requests
Specialists are guest oriented, focusing on their requests
Specialists must be team-driven, working as part of a larger unit
Specialists need the ability to interact with guests politely
Specialists should be self-starters that do not require significant supervision
Specialists must have basic math skills – addition, subtraction, multiplication, and division
Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
Must be able to stand for long periods of time
Must be able to lift up to a 50 pound box
Must be able to work in outdoor environments in potential extreme temperatures
Must have a working understanding of touch-screen based systems
Must be of legal working age in the state

Nice To Haves

Guest service positions desirable
Retail sales backgrounds not necessary
Positions that leverage customer service or hospitality
Prior experience is not as important as the appropriate attitude and interpersonal skills

Responsibilities

Provide an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and sizes as requested
Accurately ring-up guest purchases in Live Nation’s sales system
Act as a brand ambassador for Live Nation, its local sponsors, and the venue
Participate in inventory count-in and count-out procedures
Create visually appealing displays and price items correctly
Complete sales transactions for each guest
Support successful sales operations at each event
Contribute to a positive work environment
Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
Take direction from their supervisor, the venue’s Merchandise Manager