Merchandise Manager

Five Below•Duluth, MN

23h•Onsite

About The Position

At Five Below, the Merchandise Manager role is integral to upholding the company's purpose of providing an amazing experience filled with unlimited possibilities at low prices. Five Below is a leading growth retailer, founded in 2002 and headquartered in Philadelphia, Pennsylvania, with over 1,900 stores in 46 states and over 20,000 associates. The company focuses on trend-right, extreme value, high-quality products, mostly priced between $1 and $5, across various categories like Candy, Style, Party, Room, Create, Tech, Sports, and New & Now. The Merchandise Manager is expected to embody 'The Five Below Way' values and behaviors, contributing to a 'WOWplace' culture with big ideas, super energy, and passion.

Requirements

High School Graduate or equivalent
Minimum 2 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure
Frequently operate cash register
Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
Frequently ascend/descend ladders in order to retrieve and put away stock
Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Must be able to remain in a stationary, upright position for 80% of the time

Nice To Haves

College experience preferred

Responsibilities

Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
Ensures the execution of company Inventory Integrity process