HOMESENSE MERCHANDISE DEPT SUPERVISOR

The TJX Companies, Inc.•Radnor Township, PA

1d•Onsite

About The Position

Homesense, part of TJX Companies, offers a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes associate development. As a Fortune 100 company and a leading off-price retailer, TJX provides abundant opportunities for learning, thriving, and making an impact across its various brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. This role is responsible for executing receiving and merchandising standards, ensuring efficient associate processing, and maintaining an excellent customer experience through engagement, interaction, and a clean, organized store environment. The supervisor will role model exceptional customer service and contribute to a positive internal and external customer experience.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role models exceptional customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on established merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned