Merchandise Coordinator

PetSmart • Phoenix, AZ

11d • Hybrid

About The Position

In partnership with our vendors, merchandisers, planners and marketing, the Merchandise Coordinator will manage the day-to-day maintenance of our items/sku's. These responsibilities include everything from introducing the products to managing the promotions.

Requirements

• Requires knowledge obtained through an Associate's degree or Bachelor's degree
• Proficiency typically obtained with 2+ years experience in a Buyer support, merchandising, or data entry role
• Experience with Excel; beginner level
• Requires good analytical process skills and high level of accountability to ensure accuracy of data
• Candidate must have proven team forming skills to initiate positive relationships with other departments and outside vendors
• Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity
• Requires professional written and verbal communication skills to effectively communicate information to all levels of leadership
• Requires excellent organization and accurate data entry skills
• Must be able to work in a fast paced environment where priorities can change quickly

Nice To Haves

• Omnichannel experience (both stores and e-commerce) is preferred

Responsibilities

• Gather and populate information for new vendor and item set up
• Liaison between cross-functional partners and buyers
• Sample management
• Vendor monitoring, payback management
• Responsible for executing needed details into the promotional management system, inclusive of collecting, organizing/filing, entering, and changing and auditing promotions as needed
• Maintenance and execution of digital pricing and promotions such as iMAP changes and Omni/web only offer setup. Collaboration with Site Merch team to ensure omni-offer creative and messaging is accurate and effective.
• Manage the online assortment through greenlighting items to go live on site, setting fulfillment eligibility, coordinating assets and PDP updates with vendors, and assisting with backend attribution and taxonomy projects to ensure a seamless digital customer experience.
• Review and sign off on marketing signage sent to all stores to ensure accuracy for upcoming promotions for pet parents
• Managing category release uploads/change forms
• Occasional customer service issues or store questions
• Submitting communication to stores (CASE messages)
• Misc vendor related issues, concerns or questions

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree