Merchandise Associate

Legends Global•Boston, MA

5d•Onsite

About The Position

The Merchandise Associate is responsible for creating the ultimate observatory experience for our guests by providing them with a legendary experience each time they enter the View Boston Observatory retail store. The Merchandise Associate goes above and beyond to exceed our guest’s expectation in customer service, display of merchandise, and attention to detail.

Requirements

High school graduate, GED, or equivalent experience in comparable company.
Honesty and integrity in all actions.
Ability to take constructive feedback and to make necessary changes.
Excellent customer service and selling skills.
Innovative self-starter, who can work independently and as part of a team.
Excellent interpersonal, verbal, and written communication skills; ability to communicate effectively at all levels both internally and externally.
Ability to work independently and manage time effectively.
High level of demonstrated professionalism and customer service.
Ability to understand written and oral direction and communicate with others.
Ability to work a schedule with extended hours or irregular shifts including nights, weekends, and holidays.
Ability to lift up to 50 pounds, stand for extended periods of time, and work extended hours.

Responsibilities

Provide an exciting, positive, and fun environment for our diverse team.
Greet guests and gauge their interest to provide appropriate sales recommendations.
Consistently operate the POS systems accurately and efficiently.
Present merchandise to increase sales with add on items.
Describe merchandise features, benefits, and explain use.
Retain current knowledge on promotions and in-store sales and events.
Maintain inventory, merchandise placement, and accurate counts.
Assist in counting inventory.
Continually increase knowledge of products.
Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership.
Perform other duties, tasks and responsibilities as assigned by management.