Merchandise Associate

The TJX Companies, Inc. • Cranberry Township, PA

1d • Onsite

About The Position

TJX Companies, a Fortune 100 company and the world's leading off-price retailer, offers a vibrant team environment that embraces diversity, fosters collaboration, and prioritizes employee development. This role is responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The Merchandise Associate adheres to all operational, merchandise, and loss prevention standards and may be cross-trained to work in various areas of the store to support business needs.

Requirements

• Possess excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possess strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Work effectively with peers and supervisors

Nice To Haves

• Retail customer experience preferred

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• Be cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees