Merchandise Assistant Manager (Four Winds Convenience Center)

Indian Pueblo Cultural Center • Albuquerque, NM

13d

About The Position

Join Our Team at Four Winds Convenience Center at the Indian Pueblo Cultural Center! Are you a results-driven retail leader with a passion for merchandising, operational excellence, and team development? Under the direction of the General Manager, the Merchandise Assistant Manager oversees the merchandise department's daily operations - from strategic planning and vendor partnerships to visual presentation and customer experience. You'll help shape product selection, pricing, and promotions that drive profitability and customer satisfaction, while supporting smooth day-to-day operations at Four Winds Travel Center. Here's what day to day will look like (the below are job highlights and not all inclusive): No two days are the same - but here's a glimpse into what your week might look like: Lead Merchandising Excellence - plan and execute product displays, seasonal resets, and promotional strategies that attract and engage customers. Drive Sales & Inventory Performance - use data tools (like Petrosoft) to analyze inventory levels, sales trends, and margins - ensuring optimal stock levels without overstocking. Ensure Compliance & Operational Standards - oversee safety, environmental, and health regulations, including inspections and EPA standards for fuel operations. Manage Vendors & Product Mix - build relationships with vendors, negotiate pricing, plan bulk purchases, and ensure vendors meet service-level agreements. Coach & Develop Staff - motivate and train team members to uphold high standards in customer service, merchandising, and operational excellence. Collaborate Across Teams - partner with Marketing and Inventory Management to align promotions, plan high-traffic events, and deliver a seamless customer experience. Deliver Exceptional Service - resolve customer inquiries with professionalism, maintaining the warm, welcoming atmosphere Four Winds Travel Center is known for.

Requirements

• High School Diploma or GED required
• At least five years in fast-paced retail, including at least 2 years of inventory/unit-level accounting
• Experience merchandising and the ability to implement planograms, complete resets, and create displays preferred
• Current, valid alcohol server certification required; food handler's certification to be obtained within three months
• Must be at least 21 years old
• Must pass a pre-employment drug/alcohol test and background check
• Strong understanding of retail and inventory management systems (POS, Petrosoft, etc.)
• Excellent leadership, communication, and coaching abilities
• Knowledge of environmental and retail compliance regulations
• Analytical mindset with ability to forecast sales and manage budgets
• Detail-oriented, organized, and comfortable managing multiple priorities

Nice To Haves

• degree in business administration or related field a plus

Responsibilities

• plan and execute product displays, seasonal resets, and promotional strategies
• use data tools (like Petrosoft) to analyze inventory levels, sales trends, and margins
• oversee safety, environmental, and health regulations, including inspections and EPA standards for fuel operations
• build relationships with vendors, negotiate pricing, plan bulk purchases, and ensure vendors meet service-level agreements
• motivate and train team members to uphold high standards in customer service, merchandising, and operational excellence
• partner with Marketing and Inventory Management to align promotions, plan high-traffic events, and deliver a seamless customer experience
• resolve customer inquiries with professionalism

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED