Mercantile Associate - Server

Freeport-McMoRanMorenci, AZ
35d$15 - $21Onsite

About The Position

Responsible for guest services. Performs a variety of services for guests for the motel, restaurant and bar. Responsible for ensuring excellent quality of food service and positive guest experience.

Requirements

  • No previous related experience required
  • Must have effective verbal and written communication skills
  • Proficiency in the operation of a personal computer to include Microsoft applications
  • Responsible for total guest experience and satisfaction
  • Multitasking in a fast-paced and ever-changing environment required
  • Ability to interact positively with the public essential to success
  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • These responsibilities require the ability to walk for extended periods of time
  • Ability to climb stairs, ladders, lift up to fifty (50) lbs or more, kneel, push, pull, reach, bend, twist, and stoop on a frequent basis
  • Ability to work in all types of environments to include noise, exposure to extreme temperatures and humidity
  • Willing and able to work a 12-hour shift schedule or other shift as assigned
  • Ability to share job responsibilities and be flexible with work schedule and start times
  • Ability to participate in a high performing team environment
  • Ability to communicate and interact with other teams
  • Must attend alcohol training class and understand the law, rules and regulations for the State of Arizona
  • Must attend training class for safe food handling procedures
  • Candidates may be required to pass a medical exam.
  • Candidates must pass all required training and/or testing.
  • Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
  • Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Nice To Haves

  • High School diploma or GED
  • Experience demonstrating excellent customer service skills
  • Experience working with a cash register, taking payment and making accurate change
  • Food Handlers Certification

Responsibilities

  • Greets guests, takes orders, and delivers food and beverages.
  • Makes alcoholic drinks for the dining rooms and to serve customers in the bar area; checks identification
  • Balances cash receipts
  • Cleans glasses, utensils, and bar equipment
  • Performs portioning and inventory control to prepare a variety of foods, garnishes and all ingredients required for preparing dishes on the menu
  • Dishwashing
  • Registers guests, assigns rooms, collects payments and answers the phone
  • Maintains the cleanliness and appearance of the Hotel and Restaurant
  • Delivers service items to guest rooms
  • Performs other duties as assigned

Benefits

  • Employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines
  • Affordable medical, dental and vision benefits
  • Company-paid life and disability insurance
  • 401(k) plan with employer contribution/match
  • Paid time off, paid sick time, holiday pay, parental leave
  • Tuition assistance
  • Employee Assistance Program
  • Discounted insurance plans for pet, auto, home and vehicle
  • Internal progression opportunities
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