MEP Operations Manager

Crete United•Minneapolis, MN

17d•$120,000

About The Position

Provide overall operational leadership for plumbing and HVAC field operations across commercial and multifamily projects. Report directly to the Owner and provide regular updates on operational performance, staffing, project status, and financial metrics. Manage and support project managers, field supervisors, foremen, and service leadership. Oversee scheduling, manpower planning, and resource allocation to ensure timely and efficient project execution. Establish and enforce operational standards, procedures, and best practices across all jobs. Ensure all work is performed in compliance with safety regulations, building codes, and company quality standards. Monitor job cost performance, labor productivity, material usage, and gross margins. Work closely with estimating to review scopes, staffing plans, and pricing prior to contract execution. Identify and resolve operational issues, delays, or escalations impacting project performance or customer satisfaction. Lead hiring, training, performance management, and disciplinary actions for field leadership in coordination with HR. Support business development efforts by assisting with operational input on proposals and client presentations. Drive continuous improvement initiatives to increase efficiency, profitability, and scalability Maintain strong relationships with key clients, vendors, subcontractors, and inspectors Participate in strategic planning and growth initiatives alongside company ownership

Requirements

Minimum of 5 years experience in commercial plumbing and/or HVAC operations with at least 2 in a supervisory / management role.
Proven experience managing multifamily projects and service operations.
Strong understanding of job costing, labor forecasting, and operational KPIs
Demonstrated leadership experience overseeing supervisors, project managers, and field personnel.
Ability to read and interpret construction documents, schedules, and scopes of work.
Strong decision-making, problem-solving, and organizational skills.
Excellent communication skills with the ability to interact effectively with ownership, clients, and field staff.
Proficiency with construction management, scheduling, and financial reporting software.
Valid driver’s license and ability to travel to job sites as needed.

Responsibilities

Provide overall operational leadership for plumbing and HVAC field operations across commercial and multifamily projects.
Report directly to the Owner and provide regular updates on operational performance, staffing, project status, and financial metrics.
Manage and support project managers, field supervisors, foremen, and service leadership.
Oversee scheduling, manpower planning, and resource allocation to ensure timely and efficient project execution.
Establish and enforce operational standards, procedures, and best practices across all jobs.
Ensure all work is performed in compliance with safety regulations, building codes, and company quality standards.
Monitor job cost performance, labor productivity, material usage, and gross margins.
Work closely with estimating to review scopes, staffing plans, and pricing prior to contract execution.
Identify and resolve operational issues, delays, or escalations impacting project performance or customer satisfaction.
Lead hiring, training, performance management, and disciplinary actions for field leadership in coordination with HR.
Support business development efforts by assisting with operational input on proposals and client presentations.
Drive continuous improvement initiatives to increase efficiency, profitability, and scalability
Maintain strong relationships with key clients, vendors, subcontractors, and inspectors
Participate in strategic planning and growth initiatives alongside company ownership