Mentor, Supportive Services (51448)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

6d•$50,000 - $50,000

About The Position

The Mentor will provide supportive services to individuals and/or families with children headed by young adults ages 18 to 25 years old. The Mentor will serve as a Credible Messenger for residents and will encourage completion of service plan goals through role modeling. Specifically, the Mentor will: Perform Life Skill and Needs Assessments for all new tenants to evaluate basic needs that may interfere with maintaining stable housing and/or employment Conduct 1-on-1 sessions with tenants to ensure successful completion of service plan goals; empower tenants to utilize their strengths to meet any barriers to goal completion Work with other program staff to provide supportive services through a recovery-oriented, trauma-informed, and harm reduction approach Educate tenants about self-help techniques and processes Share effective coping strategies based on personal experience with tenants; develop and nurture existing coping strategies identified by tenants at initial intake meeting Maintain a strong supportive relationship with tenants through consistent communication via phone, text, email, and in-person meetings Participate in individual supervision, team meetings and case conferences to ensure holistic approach to service delivery Document all interactions with tenants in database and complete reports as required Help facilitate individualized services that meet the needs of tenant’s service plan and is future-oriented with a focus on independent living skills Collaborate with Education Coordinator to obtain and develop resource information for tenants that is relevant to every area of their service need Encourage tenant engagement in social services, recreational programming, group programming, and trips and gatherings Help instruct tenants in daily living skills, socialization skill enhancement, community building, and conflict resolution Refer tenants to community resources and other organizations; accompany tenants on visits to social services agencies, government offices, and/or other locations associated with completion of service plan goals, as need arises Coordinate the Tenant Advisory Group (TAG) and plan monthly meetings together with Director of Tenant Services; serve as program liaison during informal tenant gathering Work with tenant to create support networks that can help when they move into nonprogrammatic housing As part of the Tenant Services team, provide aftercare follow-up for tenants who move on from the program into more independent housing. Additional responsibilities may be added as position evolves

Requirements

Previously homeless and/or housed within the NYC shelter system or foster care
Strong understanding and practice of peer support, recovery wellness and related services
Dynamic, able to multi-task, problem solve, and work independently
Team player and willing to work with a diverse population
Trained in child development, mandated reporting, and family dynamics
Trained in harm reduction and housing first services approaches
Experience with evidence-based practices and/or evidence-informed services including, but not limited to: Positive Youth Development Recovery-Oriented and Trauma-Informed Case Management Critical Time Intervention
Must be able to travel and work evening and weekend hours
Commitment to RiseBoro’s mission of unleashing the potential of communities to thrive, no matter the odds
Minimum of High School Diploma or equivalent

Nice To Haves

Associate degree preferred
Some experience with community organizing and/or tenant organizing and planning preferred
Experience or training in peer support

Responsibilities

Perform Life Skill and Needs Assessments for all new tenants
Conduct 1-on-1 sessions with tenants
Work with other program staff to provide supportive services
Educate tenants about self-help techniques and processes
Share effective coping strategies based on personal experience with tenants
Maintain a strong supportive relationship with tenants
Participate in individual supervision, team meetings and case conferences
Document all interactions with tenants in database and complete reports as required
Help facilitate individualized services that meet the needs of tenant’s service plan
Collaborate with Education Coordinator to obtain and develop resource information for tenants
Encourage tenant engagement in social services, recreational programming, group programming, and trips and gatherings
Help instruct tenants in daily living skills, socialization skill enhancement, community building, and conflict resolution
Refer tenants to community resources and other organizations
Coordinate the Tenant Advisory Group (TAG) and plan monthly meetings together with Director of Tenant Services
Work with tenant to create support networks
Provide aftercare follow-up for tenants who move on from the program into more independent housing
Additional responsibilities may be added as position evolves