Mentor Lead

Honeydew

3d•Remote

About The Position

We’re looking for a Mentor Lead to take charge of the day-to-day tasks and operations within the Mentor Team. The Mentor Lead is responsible for leading, managing, and developing the mentor team that supports new hires throughout their training period. This role ensures a structured, engaging, and high-quality onboarding experience by overseeing mentor performance, maintaining training standards, and acting as the primary bridge between mentors, trainees, and leadership. The Mentor Lead plays a critical role in driving new hire success, accelerating time-to-productivity, and fostering a culture of support, accountability, and continuous improvement.

Requirements

Prior mentoring experience
Strong coaching and feedback delivery skills.
Excellent communication and interpersonal abilities.
Data-driven mindset with the ability to interpret performance metrics.
Highly organized with strong problem-solving skills.

Responsibilities

Lead and coach the Mentor Team & support new hires during training.
Conduct regular check-in’s, performance reviews, and constructive feedback sessions with mentors.
Monitor mentor effectiveness and ensure consistency in training delivery.
Manage mentor schedules and workload distribution.
Identify skill gaps and implement development plans for mentors.
Ensure new hire training programs are executed effectively and consistently among the mentors
Act as the main point of contact between mentors, training teams, and leadership
Assist in the Slack Training Channels with questions and tasks
Work closely with and report to the Clinical Ops Trainer to discuss the mentors and new hires