Mental Health Worker III

State of Massachusetts • Tewksbury, MA

388d

About The Position

The Mental Health Worker III position at the Department of Mental Health involves providing direct care services to individuals with mental health needs. The role focuses on assisting patients with activities of daily living, ensuring their dignity and human rights are respected, and promoting a therapeutic environment. The incumbent will work the 3rd shift schedule, contributing to the overall rehabilitation and integration of patients into the community.

Requirements

• Ability to follow written and oral instructions.
• Capacity to perform basic mathematics.
• Proven ability to gather information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Nice To Haves

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Bilingual or multilingual fluency.

Responsibilities

• Provides direct care services in the activities of daily living by instructing and/or assisting patients in feeding, bathing, toileting, dressing, clothing maintenance, oral and physical hygiene, self-preservation, etc.
• Assist in the implementation of the individual treatment plan by discussing and reporting observations regarding patient behavior, needs, desires or problems.
• Works effectively with other staff to better serve patient needs, promoting a non-threatening, and therapeutic milieu.
• Performs tasks of other staff in their absence to ensure continuity of services.
• Practices principles of COLLABORATION, ASSESSMENT, RECOVERY and ENVIRONMENT (CARE), to provide a safe environment.
• Performs patient related housekeeping duties as needed, observing and reporting need for maintenance repairs.
• Documents in MIS including but not limited to progress notes, incident reports, restraint/seclusion forms.
• Accompanies patients to appointments, programs and treatment areas, assists professional or medical staff in providing services to patients.
• Provides leisure activities for patients during unstructured time to promote and enhance patient social skills.
• Instructs patients in fire safety and preservation skills to ensure their safety in an emergency.
• Attends meetings and trainings to improve knowledge and skills regarding hospital and departmental policies and procedures.
• Actively involved in the Improved Operational Performance process at both unit and hospital wide level.
• May be required to provide 'specialized' services to patients in the hospital or at other locations.
• Works with other staff in the planning and the implementation of therapeutic and educational programs for the patients and their families.

Benefits

• Comprehensive employee benefits package
• Support for work-life balance
• Opportunities for professional development
• Health insurance coverage
• Retirement savings plan options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees