Mental Health Technician

Mass General Brigham•Boston, MA

2d•$21 - $30•Onsite

About The Position

The Division of Neuropsychiatry and Neuromodulation at the Massachusetts General Hospital and Harvard Medical School is recruiting a TMS Mental Health Specialist (MHS) to join our interdisciplinary group and provide exceptional care to our patients in the Transcranial Magnetic Stimulation (TMS) Clinical Service. The TMS Clinical Service provides non-invasive neuromodulation treatments to patients suffering from treatment-resistant neuropsychiatric conditions, including major depressive disorder (MDD), obsessive-compulsive disorder (OCD), and others. Reporting to the practice manager and the medical director, the MHS will be an integral member of the clinical care team, working together with attendings, fellows, residents, and administrators to provide superior care to our patient population and the community we serve, learning unique innovative skills (including advanced TMS neuromodulation and stereotactic neuronavigation), and working in a highly innovative clinical-research environment.

Requirements

High School Diploma or Equivalent required
0-1 year related experience
Strong interpersonal skills and ability to build rapport with patients.
Ability to multi-task and work efficiently in a busy environment
Must be highly organized, attentive to detail, and able to work independently and in a team.
Should be self-motivated, flexible, and compassionate.
Strong verbal and written communication skills
Computer proficiency
Excellent customer service skills

Nice To Haves

Bachelor's Degree in related field preferred
Experience with neuropsychiatric populations is preferred but not required.

Responsibilities

Assists with meeting patient direct care and comfort needs (i.e., assists with basic ADL’s and takes vital signs).
Responds to patient and family requests.
Monitors patients for safety and reports changes immediately to the clinical staff.
Accurate and timely documentation of patient information.
Participates in efforts to problem solve and respond to psychosocial needs of patients and families.
Provides helpful resources to the patient and supports as indicated.
Maintains patient confidentiality.
Communicates in a respectful manner.
Meets with patients daily to provide therapeutic TMS and supportive counseling.
Administer TMS and tDCS treatments to patients (after appropriate training and internal certification).
Uses stereotactic neuronavigation software to identify target brain regions
Assist psychiatrist in the dosing procedures (i.e., motor threshold).
Manage the clinic schedule and patient appointments.
Create and maintain electronic health records.
Assist patients with the completion of intake interviews with facilities, including administration of self-report clinical measures to assess patient status and progress.
Participates in multi-disciplinary treatment team meetings, i.e., weekly clinical rounds to discuss new and existing patients.
Other general tasks and responsibilities, as needed.
Establishes therapeutic relationships with patients, maintaining professional boundaries.
Identifies patient behaviors that contribute to the development of a crisis; utilizing non-verbal and verbal techniques to de-escalate crisis situations.
Provides 1:1 observation to patients at risk for harm to self or others, or elopement.
Provides safe and compassionate to care to patients that require seclusion and/or restraints according to hospital policy.
Contributes to an environment that is supportive, integrated and empowering for trauma survivors.
Contributes to the coordination of care along the continuum.
Facilitates patient information across departments, systems, and other facilities, supported by the practice manager and clinical team.
Work effectively and respectfully with all members of the health care team.
Train and onboard of all new MHS’ and CRCs on TMS.