Mental Health Technician (Nashville, TN)

Mental Health Cooperative•Nashville, TN

5d•Onsite

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. Job Title: Mental Health Technician Schedule: Sunday, Monday, Tuesday 7:00pm - 7:00am JOB SUMMARY: Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions.

Requirements

High school diploma or general education degree (GED).
Minimum of 1-2 years’ experience working in the mental health or health care field preferred
CNA, CNT, MA, EMT a plus and preferred
eCW experience a plus
Therapeutic Options certification a plus
Visible Hand experience a plus
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Successful Completion of Therapeutic Options Training
Recovery Focused
Knowledge of principles of recovery
Interpersonal Skills
Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels.
Internal and external customer service indicative of mutual respect and trust
Communication
Effective written and verbal communication
Time Management/Organization
Ability to prioritize, remain calm and focused when dealing with consumer Crisis
Remain flexible and demonstrate positive attitude to respond to changing needs
Versatility, flexibility, and a willingness to work within constantly changing environment
Leadership Skills
Good judgment with the ability to make timely and sound decisions
Commitment to excellence and high standards

Responsibilities

Engage with Consumers admitted to EPS and assist their needs during their stay
Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety.
Work collaboratively with EPS treatment team to develop and implement initial treatment plans.
Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment.
Assist and engage with consumers to achieve their goals and treatment plan.
Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC).
Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies.
Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted
Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.
Monitor and communicate consumer’s behavior, level of cooperation, and ability to remain safe while admitted to EPS.
Ensure consumer safety checks are a priority and completed
Provide consumers with needed supplies (food, toiletries, etc).
Participate in cross-training in all EPS Treatment programs as desired
Work collaboratively with MCRT staff.
Ensure Customer Service is a priority with all consumers.
Communicate effectively with staff, supervisors, and consumers.
Demonstrate proficiency an obtain vital signs.
Assist nursing with POC tests: UDS collection
Versatility in the workplace and among units at EPS
Attend team meetings, supervision, and training as required.
Follow Universal Precautions policies and procedures at all times