Mental Health Technician, PM

AltaPointe Health Systems•Mobile, AL

About The Position

A Mental Health Technician is a professional who provides support to mental healthcare professionals within a mental health crisis center facility. They observe and record patient behavior and activities and make report to nurses and doctors as required. They ensure patient comfort and care while being treated by engaging with patients during groups and between medical treatments, preparing and serving patient meals, and supervising patient showers and other personal care as needed. Mental Health Technicians also ensure patient safety by utilizing de-escalation skills to calm patients who might be experiencing a crisis. All de-escalation skills and training will be provided after hire.

Requirements

At least 6-months experience in the healthcare field with experience relative to patient care
High school diploma or equivalent
Ability to utilize a computer and basic Microsoft Word applications.

Nice To Haves

Certification as a C.N.A. or N.A. preferred but not required.

Responsibilities

Provide care to patients in a way that ensures patient comfort and safety.
Assists patients with daily living (serving meals, escorting to restroom/showers, providing clothing, etc.…)
Assists with patient behavioral problems utilizing de-escalation techniques.
Observe and identify patients who might be agitated or distressed and engaging with those patients to prevent a crisis escalation.
Observes and records patient activities and behaviors according to policies and procedures.
Provide meals according to established program schedule and guidelines.
Conducts patient and bed/chair searches for contraband items per AltaPointe Policy and Procedure as needed or when required.
Provides one to one coverage for patients on special status as assigned.
Collaborates with the treatment team members to ensure efficient patient care.
Collaborates with other team members in participating in/leading activities and group sessions with patients.
Assists with crisis intervention when needed.
Assists in the application and or use of seclusion and restraint per AltaPointe Policy and Procedure when required.
Maintains cleanliness of patient beds, chairs, tables, and other furniture items within the observation facility.
Maintain cleanliness of food preparation area and food storage units (freezers, refrigerators, and pantry closets or shelving.
Maintains order of the linen and clothing unit as needed.
Conducts and reports inventory of food, linen, and other items used to serve and care for the patients.
Conducts and reports inventory of forms needed to document and record patient activity and behaviors.
Maintains confidentiality of patient records.
Maintains established policies and procedures to ensure environmental, quality assurance, safety, and infection control standards.
Performs hand-off communication at shift change.
Performs additional duties as assigned by supervisor.
Maintains established policies and procedures to ensure environmental, quality assurance, safety, and infection control standards.
Performs hand-off communication at shift change.
Performs additional duties as assigned by supervisor.
Seeks supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance skills
Courteous and respectful attitudes towards consumers, visitors and co-workers
Treats consumers with care, dignity and compassion
Manages physically aggressive consumers in a manner which protects individual dignity, respect, and self-esteem
Respects consumers’ privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumers’ needs, expectations, and individual differences
Is gentle and calm with consumers and families
Administrative and other related duties as assigned
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as required
Completes assigned tasks in a timely manner
Follows AltaPointe policies and procedures
Attends appropriate in-services training and other workshops