Mental Health Patient Care Navigator Lead -
About The Position
The Lead Mental Health Patient Care Navigator plays a pivotal role in guiding and actively participating in the Mental Health Navigation team. As part of this team, your responsibilities include conducting telephonic screenings for patients referred to mental health treatment by their physician or other provider. You will provide patients with access and referrals for a wide range of mental health and substance abuse services, including but not limited to hospital-based treatment and outpatient therapy/psychiatry. In addition to managing a Navigation caseload, you will provide essential support, training, and mentorship to your team, guiding them to enhance their skills in screenings, documentation, and the effective utilization of community resources. You will oversee the daily queue of Mental Health Navigation orders, identifying process improvements and consistently collecting and reviewing data. Additionally, you will foster relationships with both internal and external healthcare providers, prioritizing relationship maintenance, addressing concerns, and serving as a valuable extension of the entire healthcare team.
Requirements
- Bachelor’s Degree in a mental health field
- Current State of Illinois Mental Health Professional license such as: Social Worker (LSW/LCSW) or Counselor (LPC/LCPC)
- CPI (Crisis Prevention Institute) and CPR (Cardiopulmonary Resuscitation) certifications are offered on-site at no cost and must be completed within the first 90 days of employment.
Nice To Haves
- 3 years or more of experience in crisis/emergency services or a related mental health setting
- Master’s degree or higher in a mental health field
Responsibilities
- Conducting telephonic screenings for patients referred to mental health treatment
- Provide patients with access and referrals for a wide range of mental health and substance abuse services
- Provide essential support, training, and mentorship to team members
- Oversee the daily queue of Mental Health Navigation orders
- Foster relationships with both internal and external healthcare providers
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
