Mental Health Casework Supervisor

Riverview Psychiatric Center • Augusta, ME

3d • $28 - $40

About The Position

Are you a natural leader with a passion for guiding others and making a real difference in people’s lives? We’re looking for a dedicated professional to join our team as a Mental Health Casework Supervisor, a role where you can combine your expertise in mental health services with your leadership skills to shape programs, mentor staff, and ensure the highest standards of care for those we serve. In this role, you will lead a team of caseworkers and support staff, overseeing the planning, coordination, and delivery of vital services. You’ll be the one ensuring cases are assigned appropriately, critical situations are resolved with care and urgency, and services consistently meet our high-quality standards. Your leadership will directly influence how we support individuals and families, from initial intake through long-term success. Every day brings variety, from reviewing case records, identifying ways to strengthen our processes, and providing coaching and training to help staff grow in their roles. You’ll also collaborate with community partners, coordinate after-care and treatment plans, and participate in outreach efforts that promote our programs. From analyzing client progress and program effectiveness to ensuring protective measures are in place, you’ll be a key decision-maker in shaping services that truly make a difference. This is more than a management position - it’s a chance to inspire, mentor, and lead by example while working alongside a committed team. To thrive here, you’ll need strong knowledge of mental health principles, social services, and family systems; a talent for problem-solving; and the ability to respond effectively in challenging situations. Communication and relationship-building skills are a must, as you’ll be working with clients, staff, and partner agencies to ensure every individual we serve receives compassionate and effective care. This is a role where your leadership will have a direct and lasting impact on the lives of others—and where your work will truly matter every single day. Strong writing skills are also necessary as part of the job duties, which entail editing and overseeing reports provided to courts on client progress and recommendations. Testimony in court hearings is also required.

Requirements

• Masters Degree from an accredited educational institution in Social Work, Psychology, Special Education, or a related field
• Three (3) years’ experience in mental health or related human service field
• Strong knowledge of mental health principles, social services, and family systems
• Talent for problem-solving
• Ability to respond effectively in challenging situations
• Communication and relationship-building skills
• Strong writing skills

Responsibilities

• Lead a team of caseworkers and support staff, overseeing the planning, coordination, and delivery of vital services
• Ensure cases are assigned appropriately
• Resolve critical situations with care and urgency
• Ensure services consistently meet our high-quality standards
• Review case records
• Identify ways to strengthen our processes
• Provide coaching and training to help staff grow in their roles
• Collaborate with community partners
• Coordinate after-care and treatment plans
• Participate in outreach efforts that promote our programs
• Analyze client progress and program effectiveness
• Ensure protective measures are in place
• Edit and oversee reports provided to courts on client progress and recommendations
• Testimony in court hearings

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
• State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees