Mental Health Case Manager-Supported Employment/Education Specialist

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•McKinney, TX

11d•$22 - $26

About The Position

This position reports directly to the Program Administrative of Adult Services but will work closely with the BH division. This position will perform outpatient behavioral health services to individuals in services across the entire LifePath system of care. This position maintains a caseload and will frequently travel to individual’s homes, community settings, nursing facilities and hospitals within Collin County. Supported housing responsibilities include ensuring individuals receive timely access to employment supports, working with the entire LifePath Systems team and other community organizations to identify needs and reduce barriers to obtain employment. This position will be versatile in SAMHSA Supportive Employment model. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Other duties may be assigned as needed. This position exemplifies service excellence by providing care coordination with a trauma-informed and person-centered approach. This position practices good stewardship of resources by ensuring all required trainings are completed prior to due date and center-issued equipment is kept in good repair. Integrity is necessary to ensure adherence to the Health and Human Services Commission, Texas Administrative Code, contracts, Substance Abuse and Mental Health Administration (SAMHSA) grant, other applicable grants, and Lifepath Systems policies and procedures. This position will work closely with BH Division to ensure collaboration between the teams. This position builds positive relationships with community-facing agencies and always maintains a professional relationship with all community stakeholders and partners. This position demonstrates professional conduct with Peers, Leadership and Support teams at all times. Working independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served and community partners and facilitating improvement in measurable ways, is central to LifePath Systems mission to serve. This position must have the ability to assess and de-escalate behavioral health crisis situations in a calm and respectful manner. Specific Targets: Engagement with individuals served and exceptional customer service will be provided and documented in the electronic health record a minimum of half of time worked and meet UM standards by level of care. 90% of service notes are signed within 2 business days of service. 75% of full chart reviews receive a score of 80% or higher. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Requirements

Bachelor’s degree in psychology, social work, or related field from a four-year college or university.
Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness including adhering to crisis procedures and assisting as needed.
Requires use of initiative and independent judgement to provide interventions in the community, home, and school.
Responsible for completing uniform assessments and documenting plan for services to meet identified needs as well as timely and thorough documentation and organizational skills.
Knowledge of the social services system and the ability to connect individuals with appropriate services.
Ability to write clearly and professionally.
Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations and communicate effectively with supervisory staff when needed.

Nice To Haves

At least two years of related experience and/or training in the field of mental health preferred.

Responsibilities

Perform outpatient behavioral health services to individuals in services across the entire LifePath system of care.
Maintain a caseload and will frequently travel to individual’s homes, community settings, nursing facilities and hospitals within Collin County.
Ensure individuals receive timely access to employment supports.
Work with the entire LifePath Systems team and other community organizations to identify needs and reduce barriers to obtain employment.
Be versatile in SAMHSA Supportive Employment model.
Be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes.
Provide care coordination with a trauma-informed and person-centered approach.
Ensure all required trainings are completed prior to due date and center-issued equipment is kept in good repair.
Adhere to the Health and Human Services Commission, Texas Administrative Code, contracts, Substance Abuse and Mental Health Administration (SAMHSA) grant, other applicable grants, and Lifepath Systems policies and procedures.
Build positive relationships with community-facing agencies and always maintains a professional relationship with all community stakeholders and partners.
Demonstrate professional conduct with Peers, Leadership and Support teams at all times.
Work independently and collaboratively to maintain appropriate boundaries and foster better outcomes for individuals served and community partners and facilitating improvement in measurable ways
Assess and de-escalate behavioral health crisis situations in a calm and respectful manner.
Engagement with individuals served and exceptional customer service will be provided and documented in the electronic health record a minimum of half of time worked and meet UM standards by level of care.
90% of service notes are signed within 2 business days of service.
75% of full chart reviews receive a score of 80% or higher.
If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.