Mental Health Aide

LCMC Health•New Orleans, LA

106d

About The Position

Your job is more than a job. Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It’s a responsibility we take seriously. Because we don’t just serve the New Orleans community—we’re at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you’re making an authentic impact, you give a little extra to every day— as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do. GENERAL DUTIES Milieu Management/Safety: Assists in maintaining a safe and therapeutic milieu by monitoring compliance with program rules. Provides assistance to security and supportive manpower by assisting in control of patients. Constantly monitors the facility for hazards or harmful items in the environment. Reports any safety issues to nursing staff, assists nurses with patient care tasks and other duties assigned. Constantly monitors patients in the facility according to precautions and completes patient observation sheets on assigned patients. Patient Observation: Provides constant observation and monitoring of assigned patients to ensure safety and prevention of injury. Obtains hand-off from the off going staff member to include information regarding the patient’s identified care needs, diagnosis, visual, auditory or language barriers, as well as any special considerations and behaviors to monitor (NPO, bed alarms, etc.). Courteously greets patient, identifies self, and explains purpose. Positions self to maintain constant visual observation of the patient. Never leaves the patient alone or out of sight unless specifically instructed by the nurse. Obtains instruction from nurse regarding ambulation limitations and course of action for redirection of patient if needed. Observes patient’s activity and behavior and communicates on a regular basis to the nurse. Immediately notifies the nurse if patient displays suicidal/self-destructive behaviors, attempt to escape or has a change in status. Provides for patient comfort, safety and satisfaction.Maintains patient environment in a safe and orderly manner. Promptly calls for assistance as needed. Notified RN if tubes, IV, catheter, etc. become disconnected. Gives hand-off to the oncoming staff member. Group Management: Actively employs therapeutically acceptable sensitivity and skills in managing inappropriate patient behavior, difficult people, and complex situations. Actively reassesses safety and precautions prior, during and post group sessions. Documentation: Documents significant occurrences, observed behaviors, hazards I&O (if ordered), observation findings in patient charts and reports to nurse. Performs clerical duties related to support of unit activities as assigned, assists with admission of patients and logging in patient belongings and specimen collection. Communication: Communicates in a courteous and polite manner, responds with appropriate verbal and nonverbal expressions. Offers assistance to visitors and other employees of the hospital as needed. Maintains a calm, poised attitude and composure in stressful and demanding environments. Adheres to all privacy laws and hospital policies regarding patient confidentiality. Professionalism/Collaboration Demonstrates willingness to learn new tasks. Recognizes, participates and adjusts to changing situations and work assignments. Demonstrates good organization skills and effective time management. Collaborates with interdisciplinary teams to deliver patient care and or other tasks as necessary.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Basic Life Support Health Care Provider (CPR, BLS) - American Heart Association
Non-Violent Crisis Prevention (CPI, NCI-CPI) - Crisis Prevention Institute (CPI training recommended during orientation period)

Responsibilities

Assists in maintaining a safe and therapeutic milieu by monitoring compliance with program rules.
Provides assistance to security and supportive manpower by assisting in control of patients.
Constantly monitors the facility for hazards or harmful items in the environment.
Reports any safety issues to nursing staff, assists nurses with patient care tasks and other duties assigned.
Constantly monitors patients in the facility according to precautions and completes patient observation sheets on assigned patients.
Provides constant observation and monitoring of assigned patients to ensure safety and prevention of injury.
Obtains hand-off from the off going staff member to include information regarding the patient’s identified care needs, diagnosis, visual, auditory or language barriers, as well as any special considerations and behaviors to monitor (NPO, bed alarms, etc.).
Courteously greets patient, identifies self, and explains purpose.
Positions self to maintain constant visual observation of the patient.
Never leaves the patient alone or out of sight unless specifically instructed by the nurse.
Obtains instruction from nurse regarding ambulation limitations and course of action for redirection of patient if needed.
Observes patient’s activity and behavior and communicates on a regular basis to the nurse.
Immediately notifies the nurse if patient displays suicidal/self-destructive behaviors, attempt to escape or has a change in status.
Provides for patient comfort, safety and satisfaction.
Maintains patient environment in a safe and orderly manner.
Promptly calls for assistance as needed.
Notified RN if tubes, IV, catheter, etc. become disconnected.
Gives hand-off to the oncoming staff member.
Actively employs therapeutically acceptable sensitivity and skills in managing inappropriate patient behavior, difficult people, and complex situations.
Actively reassesses safety and precautions prior, during and post group sessions.
Documents significant occurrences, observed behaviors, hazards I&O (if ordered), observation findings in patient charts and reports to nurse.
Performs clerical duties related to support of unit activities as assigned, assists with admission of patients and logging in patient belongings and specimen collection.
Communicates in a courteous and polite manner, responds with appropriate verbal and nonverbal expressions.
Offers assistance to visitors and other employees of the hospital as needed.
Maintains a calm, poised attitude and composure in stressful and demanding environments.
Adheres to all privacy laws and hospital policies regarding patient confidentiality.
Demonstrates willingness to learn new tasks.
Recognizes, participates and adjusts to changing situations and work assignments.
Demonstrates good organization skills and effective time management.
Collaborates with interdisciplinary teams to deliver patient care and or other tasks as necessary.