Menaul Team Member PT

CHAMPION XPRESS CAR WASH•Albuquerque, NM

1d•Onsite

About The Position

This position is accountable for achieving key performance indicators (KPIs) related to values such as Excellence, Hard work, Stewardship, Difference, and Community. Specifically, the role ensures 100% of vehicles are prepped and loaded safely and 100% of daily operational tasks are completed. The basic job duties encompass a wide range of responsibilities from guest interaction and vehicle preparation to equipment operation, facility maintenance, and training new team members.

Requirements

Willing to work in all weather conditions (cold,hot,wet,rain,snow)
Able to lift up to 50 lbs.
On your feet 100% of the day and outside
Attend all mandatory training sessions
Attend all mandatory team meetings and cleaning

Responsibilities

Knowledgeable on property safety and layouts
Knowledgeable of what not to wash
Knowledgeable of tunnel equipment
Greet guest as they approach the car wash tunnel
Safely guide and load each vehicle per size
Use bug prep gun to properly prepare vehicles for wash process
Remove mud in wheel wells when appropriate
Perform safety inspection of vehicles before wash
Make key adjustments to car wash equipment
Knowledgeable on E-Stop Locations
Handle tunnel incidents effectively and safely
Responsible for vacuum service process
Participate in the nightly close down checklist
Engage with each guest using the 4 Steps of Service
Knowledgeable on 3 Single Wash packages
Informs all retail guests about Memberships
Able to present our Difference
Train new Team Members on approved training modules
Aid in member visit success rate
License Plate Recognition//RFID sticker reads
Communicates key vehicle information and equipment retracts to crew
Vacuum area observance for guest satisfaction
Knowledgeable on membership management
Is fluent in the LEAP Conflict Resolution process
Complete daily shift report to document shift performance
Maintains clean, organized car wash facility
Learn how to safely open and close the car wash with leadership
Safely use ladders and engage e-stop while cleaning
Learn backroom safety and equipment knowledge
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
Landscaping, weed control, and lot maintenance
Any other duties directed by leadership