Memory Support Program Assistant

Sun Health • Surprise, AZ

3d

About The Position

Memory Support Program Assistant - Join Our Big-Hearted Team Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our exceptional team at the Center for Health and Wellbeing in Surprise, AZ, as a Memory Support Program Assistant! Your Mission: The Memory Support Program Assistant plays a vital role in supporting the Center for Health & Wellbeing's memory support initiatives by ensuring efficient program operations and a high-quality participant experience. This position provides administrative, scheduling, data tracking, and coordination support for memory-focused programs, groups, and outreach activities. Working closely with the Memory Care Navigator and program leadership, the assistant supports participant intake, program logistics, evaluation, and communication while fostering an organized, welcoming, and compassionate environment Why Choose Us? Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023. National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021. Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Requirements

• High school diploma or equivalent required
• Possess current or ability to obtain a Level 1 Fingerprint Clearance Card is required.

Nice To Haves

• One to two years of experience in administrative support, healthcare, social services, community programs, or memory care preferred
• Experience working with older adults, caregivers, or memory support programs strongly preferred

Responsibilities

• Manage participant scheduling for memory support programs, groups, and related services
• Handle intake calls, provide program information, and guide individuals and families through enrollment
• Respond to inquiries via phone, email, and in-person with professionalism, compassion, and exceptional customer service
• Provide outreach and follow-up to program participants
• Maintain and update resource databases, program materials, informational guides, and CRM systems
• Track participation, engagement, and outcomes data to support program evaluation and grant reporting
• Assist with data collection, surveys, reports, and documentation related to memory support programs
• Assist with planning, logistics, registration, and on-site support for memory support groups, events, and outreach activities
• Coordinate materials and communication to support smooth program delivery
• Provide coordination of care with medical providers and community resources to support participant needs

Benefits

• Comprehensive health benefits (Medical, Dental & Vision).
• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED