Memory Support Navigator

Mosaic Health • New York, NY

1d

About The Position

The Memory Support Navigator serves as a vital bridge between primary care and the community. In this role, you will act as a primary liaison for families and caregivers navigating the complexities of a dementia diagnosis. We are seeking a compassionate, resourceful, and dedicated Memory Support Navigator to serve as a vital bridge between primary care and the community. In this role, you will act as a primary liaison for families and caregivers navigating the complexities of a dementia diagnosis. Your mission is to ensure that no family walks this journey alone. By integrating directly with primary care offices, you will provide the "roadmap" for care—connecting loved ones to essential community resources, support systems, and cutting-edge research opportunities.

Requirements

• A Passion for Dementia Care: A deep, genuine empathy for individuals living with cognitive impairment and the families who support them.
• Education: High School Diploma.
• Experience: 2+ years of experience working directly with dementia patients and their caregivers preferred.
• System Knowledge: Proven ability to navigate community-based resources and a strong understanding of the "continuum of care" (home care, assisted living, hospice).
• Communication Skills: Exceptional active listening skills and the ability to explain complex medical or legal concepts in a supportive, easy-to-understand manner.

Responsibilities

• Care Coordination: Act as the dedicated point of contact for families referred by primary care providers, offering emotional support and expert guidance.
• Resource Mapping: Identify, vet, and maintain a robust database of local and national dementia resources, including adult day programs, respite care, and memory cafes.
• Family Advocacy: Help caregivers navigate the healthcare system and social services, ensuring they understand their options for home health, long-term care, and financial assistance.
• Support Group Facilitation: Connect caregivers with existing support groups to reduce caregiver burnout and isolation.
• Research Liaison: Assist families interested in clinical trials by locating relevant dementia research studies and explaining the participation process.
• Provider Collaboration: Work closely with primary care physicians to update them on the social and environmental needs of their patients, ensuring a holistic approach to treatment.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company matching.
• A meaningful career where your work directly improves the quality of life for families in crisis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED