Memory Support Manager: Full-time

Provision Living•Sunset Hills, MO

11d

About The Position

As the Memory Support Manager, reporting directly to the Executive Director and indirectly to the Director of Nursing (DON), you will ensure the provision of quality memory care in accordance with Federal, State and Local regulations while leading your care team to ensure each resident’s well-being and overall experience is top-notch.

Requirements

Bachelor’s degree (B.S./B.A.) or equivalent from a college or university and a minimum of three years related experience (preferably in a senior care community)
Demonstrated compliance with State and Local regulations as well as professional standards and practices.
Great communication and interpersonal skills are required along with the heart and passion to work with older adults while providing the best care possible.
Proven experience in staffing, leading, developing and retaining a strong memory care team.
Demonstrates excellent observation and memory care judgment.
Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi-tasking.
Respect for the principles of resident rights and confidentiality.
Must possess a strong knowledge of laws and restrictions regarding Assisted Living, Memory Care and Independent Living (where applicable), as well as a solid understanding of opportunities and limits of other levels of care within senior living.
Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, associates and the overall community.

Nice To Haves

Accredited LPN degree a plus

Responsibilities

Oversees, ensures and directly responsible for the delivery of quality care and services to memory care residents in compliance with the regulations pertaining to care plans and resident assessments
Oversees the delivery of care to memory care residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities
Ensures medications and/or treatments are administered by collaborating with the Director of Nursing (DON) for all memory care residents, adhering to facility policies and procedures
Acts as first responder to memory care resident emergency response system
Ensures infection control policies and procedures, and assures that committee recommendations are carried out
Functions as a liaison between the memory care residents, their families, staff and the general public - responding to inquiries and providing information on nursing care and services
Assists the DON with assessing potential memory care residents for care as well as those residents returning from a leave for appropriate placement
Develops memory care service objectives and directs the implementation of these objectives
Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Assists and provides input in the preparation of the departmental annual budget and maintains the operating budgets for memory care personnel and equipment
Directly supervises employees.
Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.