Memory Care Program Manager (Alzheimer’s & Dementia Program)

Country Meadows•Wyomissing, PA

21h

About The Position

This position offers a $66,560 starting salary (with the opportunity to earn more based on applicable experience) and a quality-driven bonus structure At Country Meadows, memory care is about more than support—it is about connection, dignity, and meaningful moments . Our organization is one of only three senior living communities in the United States recognized by Volunteers of America for our Validation Technique and certification , reflecting our commitment to compassionate dementia care. As the Memory Care Program Manager of our Connections Memory Support Program , you will lead our Alzheimer’s and dementia neighborhood by planning, implementing, and overseeing a vibrant program that supports residents’ well-being while guiding a team dedicated to enriching their daily lives. Current Opportunity Full-time Monday - Friday, 8:30am to 5:00pm Includes an every 4th weekend rotation

Requirements

High school diploma or GED required.
Minimum of 2 years of experience working with older adults and supervising staff , preferably in memory care, senior living, healthcare, or a related human services environment .
Demonstrated interest in dementia care and willingness to learn Validation techniques and therapeutic communication approaches.
Strong leadership, communication, organizational, and problem-solving skills.
Ability to manage multiple priorities while supporting residents, families, and team members.

Nice To Haves

Associate’s or Bachelor’s degree in Healthcare Administration, Recreation Therapy, Gerontology, Behavioral Health, Social Services, Human Services, or a related field preferred.
CDP (Certified Dementia Practitioner) or similar dementia-care training preferred.

Responsibilities

Lead daily operations of the Connections Memory Support Neighborhood , ensuring care and programming align with best practices in Alzheimer’s and dementia care.
Plan and deliver a vibrant therapeutic activities program that promotes engagement, dignity, and quality of life.
Utilize and model Validation techniques when supporting residents experiencing cognitive changes or challenging behaviors.
Partner with nursing and the clinical team to monitor resident well-being, communicate changes, and support individualized care plans.
Supervise and support the Connections Coordinator, Personal Care Associates, Housekeeping staff and Dynamic Living staff within the neighborhood.
Maintain staffing schedules that meet resident care needs and ensure appropriate coverage.
Participate in recruiting, interviewing, onboarding, and training new team members.
Provide coaching, mentoring, and performance feedback while fostering a collaborative and supportive team environment.
Build strong, trusting relationships with residents and their families through open communication and support.
Educate families about Alzheimer’s disease and other dementias while addressing questions or concerns.
Facilitate a monthly caregiver support group for families.
Coordinate neighborhood operations including resident care schedules and apartment readiness.
Collaborate with nursing, dining services, chaplaincy, and Community Life teams to enhance resident experiences.
Ensure compliance with company policies, resident rights, safety standards, and applicable state regulations.