Memory Care Director

Cedarhurst of St Charles • Saint Charles, MO

5d

About The Position

The Memory Care Director is responsible for the overall leadership and daily operations of the Memory Care neighborhood, ensuring the consistent delivery of high-quality, person-centered care and services. This role oversees resident assessments, care planning, regulatory compliance, life enrichment programming, and customer satisfaction while fostering a safe, engaging, and supportive environment. The Director leads and develops a high-performing care team, serves as the primary liaison for residents and families, and collaborates with department heads to maintain seamless service delivery across clinical, dining, and enrichment functions. By balancing operational oversight with compassionate leadership, the Memory Care Director promotes resident wellbeing and upholds the company’s mission and values.

Requirements

• Three (3) years of nursing experience in a senior care community with proven leadership and organizational skills preferred.
• LPN license is required.
• Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.

Nice To Haves

• CPR or BLS certification preferred.

Responsibilities

• Provide overall leadership for the daily operations of the Memory Care neighborhood, ensuring compliance with regulations, effective marketing and sales efforts, and consistently high resident and family satisfaction.
• Partner with department heads to ensure all team members fulfill their responsibilities in maintaining a clean, safe, and engaging Memory Care neighborhood.
• Direct and monitor the delivery of individualized care and services, ensuring accurate care plans, timely assessments, and full compliance with all applicable regulations
• Develop, oversee, and enforce infection control, medication management, and restraint policies, ensuring adherence to best practices and the implementation of committee recommendations.
• Recruit, develop, and lead a high-performing resident care team through effective hiring, training, supervision, performance evaluation, and retention strategies.
• Serve as the primary liaison for residents, families, staff, and external partners, ensuring timely communication, addressing inquiries, and providing information regarding care and services.
• Conduct assessments of prospective and returning residents to determine appropriate placement and level of memory care services.
• Promote and maintain a safe working environment by implementing accident-prevention measures, ensuring proper equipment use, and reinforcing safe work practices.
• Contribute to the sales process by engaging with prospective residents and families, highlighting the value of memory care services, and supporting community growth initiatives.
• Ensure the development and delivery of engaging life enrichment activities and special events that support residents’ cognitive, physical, and social wellbeing.
• Oversee and coordinate safe resident transportation and ensure activity spaces, equipment, and resources are prepared and available.
• Coordinate and oversee scheduling of resident medical transportation, ensuring timely and reliable access to healthcare appointments.
• Oversee the move-in process, including apartment inspections, preparation of move-in materials, and support for residents and families to ensure a smooth transition.
• Ensure comprehensive life enrichment programming is offered both within and outside the community, across all times of day and week, and confirm that activities are consistently led by trained life enrichment staff.
• Ensure compliance with food safety and handling standards during mealtimes and activities, collaborating with dining staff to maintain safe and enjoyable experiences.
• Partner with the Executive Director to plan and deliver monthly staff in-service training sessions, ensuring ongoing education and professional development.
• Collaborate with the Dining Services Director to deliver a fine dining experience for residents and ensure all dining staff receive appropriate training and support.
• Demonstrate collaboration, initiative, and leadership by effectively managing conflict resolution and fostering positive relationships among residents, families, staff, and community partners.
• Other duties as assigned.

Benefits

• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.
• Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees