Mercy Retirement and Care Center - Memory Care Director

Transforming Age Associates•Oakland, CA

1d•$70,000 - $85,000•Onsite

About The Position

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults? Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents. Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do. The Memory Care Director is responsible for the daily operations of the Memory Care program, ensuring the delivery of high-quality, person-directed care and engagement for residents living with dementia. This role supervises caregiving staff, coordinates programming, facilitates family relations, and ensures compliance with regulatory standards. The Director fosters a meaningful, holistic, and dignified environment rooted in the “I’m Still Here” philosophy of care.

Requirements

Associate or bachelor’s degree in gerontology, social work, therapeutic recreation, psychology, or related field preferred.
Minimum 2–3 years of experience supervising staff in a dementia care setting, such as assisted living, memory care, or long-term care.
Demonstrated knowledge of dementia, Alzheimer’s, and evidence-based best practices in memory care.
Knowledge and experience with Title 22, Division 6, Chapter 8 regulations applicable to RCFE operations.
Current First Aid and CPR certification
Working knowledge of computer software programs such as Word, Excel, PowerPoint, and employee database systems in a web-based environment.
A deep understanding and passion for older adults, particularly those experiencing cognitive challenges.
Excellent written and verbal communication abilities and collaborative work ethic are essential.
Commitment to delivering high-quality and professional interactions with residents, families, peers, volunteers, and team members in a multi-cultural environment.
Skilled in exhibiting adaptability, making informed decisions in high-pressure situations, and effectively prioritizing tasks and projects with flexibility and a positive attitude.
Completion of a background check.
Additional requirements may include a physical, TB test, fingerprint, and vaccinations per state/local guidelines.

Responsibilities

Directly supervises and supports Memory Care Resident Assistants and caregiving staff.
Manage team member hiring, onboarding, scheduling, evaluations, and performance improvement.
Facilitates regular team meetings, in-service training, and dementia care education.
Ensures services and programs align with the “I’m Still Here” philosophy and support holistic wellness.
Collaborates with Life Enrichment, Spiritual Care, and other departments to provide meaningful engagement.
Monitors residents’ physical and cognitive status, initiates appropriate care plan updates, and communicates changes to the licensed nurse, families, and interdisciplinary team.
Leads family meetings, assists with assessments, and contributes to individualized service plans.
Supports residents in maintaining daily routines and dignity in all activities of daily living.
Ensures Memory Care programming and staffing practices align with California Title 22 RCFE regulations.
Maintains accurate documentation and supports compliance during inspections and audits.
Manages department expenses within budget.
Participates in leadership meetings and collaborates with the community’s Administrator and Health Care Coordinator(s) to promote quality care.
Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals
Perform other duties as assigned