Memory Care Coordinator

Morningstar Senior Living • Phoenix, AZ

75d • $58,000

About The Position

The Reflections Coordinator is responsible for managing all facets of service to address resident care needs in the Memory Care Community. The Reflections Coordinator hires, trains, supervises and schedules the care givers and med techs. The Reflections Coordinator monitors resident care needs, alerts the Wellness Director when the resident has a change in condition, addresses resident and family concerns, responds to the resident special requests and acts as a liaison with community providers. The Reflections Coordinator must exhibit genuine interest in residents with dementia and show patience and understanding while working with residents, families and visitors. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Requirements

• Minimum of 2 years of health related experience including caring for people with dementia preferred, or supervisory/management experience working with people with dementia.
• Successful completion of State approved Medication Administration training and a current first aid certificate.
• Knowledge of procedures and techniques involved in providing dementia related resident-care service.
• Good understanding of the basis of universal precautions to avoid infection of residents and self or contamination of equipment and supplies.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, document manuals, etc.
• Good communication skills and must be able to effectively communicate in English and understand and follow written and oral directions.

Responsibilities

• Manage the staffing needs of the Reflections Community by interviewing, hiring, training, supervising, and scheduling of caregiver and scheduling med tech coverage.
• Assist the Business Office Manager in the completion of new hire paperwork, tracking attendance logs, monitoring time sheets, performing employee evaluations per company policy, and staying within the required budget for staffing.
• Identify staff educational needs including scheduling and coordinating new hire orientation training, weekly mini-modules, and coordinating all mandatory and required in-service meetings for the memory care staff.
• Conduct training for dementia related behaviors, interventions, and conditions.
• Assure that care staff is educated about the needs of our residents with dementia and that they are knowledgeable of the resident's negotiated service plan and task/assignment sheets.
• Observe and report symptoms and changes in condition of residents to the Wellness Director.
• Assist in administering medications and records reactions.
• Maintain records reflecting the resident's conditions.
• Direct the supervision, oversee, and participate in the delivery of caregiving and coordination of resident health care needs and assure that resident care needs are addressed.
• Promote teamwork with all departments.
• Prepare and administer medications according to procedure.
• Work with the Wellness Director to develop, maintain, and update resident's Negotiated Service Plans, Assessments, and task/assignment sheets at move-in, at change of condition, and every 3 months in collaboration with other departments.
• Maintain ongoing communication with the resident, and resident's family regarding the resident's care needs and assist with counseling of residents and families.
• Ensure all infection control guidelines are met and that staff have a sufficient continuous supply of gloves and other protective supplies.
• Report incidents of suspected resident abuse immediately.
• Complete incident reports and present for follow up to the Wellness Director and Executive Director within 24 hours and according to state and federal guidelines.
• Coordinate state required training with Wellness Director to ensure regulatory requirements are met.
• Ensure that resident care managers participate in taking residents to prescribed activities and for those residents who may be physically unable to attend, that they spend additional one on one time with them.
• Work with the Life Enrichment Coordinator to set up and coordinate the daily activity schedule specific to dementia residents.
• Coordinate the delivery of ongoing quarterly support groups for resident family members.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree