Memorial Union Catering General Manager

Universities of Wisconsin • Madison, WI

1d • Onsite

About The Position

Join the team that makes the Wisconsin Union one of the most popular event venues in Madison. Under the general supervision of the Catering Operations Director, this position will execute on- and off-site catered events for Memorial Union, Union South, and other campus locations. In this role, you will lead the coordination and execution of a wide spectrum of events—from intimate breakfast meetings and weddings to large-scale banquets for up to 800 guests. You will be responsible for supervising and training permanent and part-time staff, mentoring student team members, and setting schedules. Additionally, you will manage inventory and assist with food, wages, and material costs for a budget of approximately $3 million. A successful candidate will: Be highly organized and thrive in a fast-paced environment where no two days are the same. Enjoy directing and mentoring student employees. Possess a passion for people and providing excellent customer service. If you are ready to lead events ranging from tailgates to plated dinners at the heart of the UW Campus, we look forward to reading your application!

Requirements

• 2-years of supervisory experience in Hospitality Industry

Nice To Haves

• Experience with time management utilizing software - examples include using software to scheduling meetings, check-ins, and managing inventory.
• Experience creating staff schedules.
• Associate’s degree

Responsibilities

• Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff
• Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
• Monitors the unit budget and approves expenditures
• Tracks and forecasts inventory levels and places replenishment orders
• Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
• Develops staff resources, menus, and communication plans based on established goals

Benefits

• This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree