MHC Equity Lifestyle Properties-posted 3 months ago
$35,000 - $45,000/Yr
Entry Level
Santa Barbara, CA
5,001-10,000 employees
Real Estate

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a 'Goodwill Ambassador' to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

  • Implement membership awareness at the campground through welcome calls/emails, camp-in's, educational workshops, events, marketing materials and other promotional methods.
  • Identify prospects for membership and move prospects through the sales cycle.
  • Understand and provide expert information on new membership products.
  • Run arrival reports to identify incoming guests for potential memberships.
  • Contact incoming guests to welcome to park and introduce self as membership specialist.
  • Work with park staff to handout membership materials at check-in.
  • Attend park events and Manager meetings.
  • Set appointments for membership presentation.
  • Give effective sales presentations to interested guests.
  • Curate Hot List of top prospects for follow up.
  • Obtain Member Referrals.
  • Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
  • Responsible for corporate reporting to his/her Area Coordinator.
  • Attends weekly Arrival Strategy conference call and weekly Membership Information conference call. Participates in incentive programs.
  • Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
  • Responsible for writing and managing membership contracts for new members.
  • Understand and knowledgeable of current membership promotions.
  • Be thorough and complete with contracts.
  • Adhere to contract policies.
  • Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
  • Collaborative and detail-oriented. Enjoys working with energy and enthusiasm.
  • Professional behavior and appearance.
  • Excellent communicator on phone, via email, and in-person.
  • Thrives in results-oriented sales environment.
  • Self motivated and strong multi-tasker.
  • This role may require a real estate license.
  • Medical, dental, and vision plans.
  • Generous 401(k) employer match.
  • Paid vacations, holidays, and sick time.
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