Membership Specialist- Recruitment focus

Girl Scouts of Southern Arizona•Tucson, AZ

2d•$18 - $20•Hybrid

About The Position

Girl Scouts of Southern Arizona is seeking a results-driven Membership Specialist to lead recruitment efforts that expand girl and adult membership across Pima County. This position is responsible for proactive outreach, lead conversion, community engagement, and volunteer recruitment in support of council membership goals. The Membership Specialist plays a critical role in driving access to the Girl Scout Leadership Experience by cultivating relationships, guiding families through registration, and supporting the development of sustainable troops. This is an outreach-focused role requiring consistent follow-up, strong communication skills, and comfort working toward measurable growth targets.

Requirements

Bachelor’s degree preferred or equivalent combination of education and relevant experience
Experience in sales, recruitment, admissions, community outreach, nonprofit engagement, or lead conversion strongly preferred
Demonstrated ability to conduct outbound outreach and manage follow-up processes
Strong presentation and public speaking skills
Excellent organizational and time management skills
Proficiency with CRM systems and Microsoft Office applications
Ability to work evenings and weekends as required for events
Valid driver’s license and reliable transportation
Proven Goal Achievement: Two years of sales or recruiting experience with a demonstrated ability to set, track, and meet/exceed membership and recruitment goals.
Proven ability to exercise initiative, independent judgment and common sense in determining priorities and carrying out essential tasks
Strong initiative, independent judgment, and ability to prioritize tasks.
Ability to work effectively with people of diverse racial, ethnic and economic backgrounds and promote an inclusive environment
Excellent verbal and written communication skills
Flexible, self-directed, and capable of handling multiple demands.
Capable of working under pressure and handling multiple demands/heavy volume
Willingness and ability to work nights and weekends, with significant time spent outside the office.
Ability to travel as job requires
Ability to lift up to 25 lbs. regularly, up to 50 lbs. occasionally, sit, bend and reach, throughout the shift and be active in supporting programs and events
Willingness to work in a flexible work environment, including satellite property, offsite from home office, public spaces or other location as the job requires
Possess the character, skills, and ability to be a positive role model for girls and adults.
Ability to successfully pass a Background Check and/or obtain an Arizona Fingerprint Card
Daily access to automobile in working condition or adequate alternative transportation.
Proof of meeting Arizona State requirements regarding auto licensing, driver’s license, and liability insurance, if applicable

Nice To Haves

Bilingual English/Spanish highly desirable.
Previous Girl Scout experience and knowledge welcomed; not required.
Previous work experience in a non-profit or youth services environment welcomed; not required.

Responsibilities

Membership Recruitment and Growth Conduct proactive outreach to prospective girl members and adult volunteers via phone, email, text, and in-person engagement
Manage and track a pipeline of inquiries generated through school visits, events, digital platforms, and community partnerships
Ensure timely and consistent follow-up to convert leads into registered members
Guide families and volunteers through the registration process, including use of council systems
Meet established membership growth and conversion goals
Community Engagement and Events Plan, coordinate, and execute girl and adult recruitment events in schools and community settings
Represent Girl Scouts of Southern Arizona at school functions, community fairs, networking events, and public gatherings
Deliver clear and engaging presentations to families and community stakeholders
Collaborate with school administrators and community partners to secure recruitment opportunities
Volunteer Recruitment and Support Recruit and onboard new troop leaders and volunteers in alignment with council standards
Provide first-year leader guidance and connect volunteers to appropriate resources and training
Support troop sustainability efforts and assist in addressing challenges with professionalism
Data Management and Reporting Maintain accurate records in Salesforce and other council systems
Track outreach activity, event participation, and membership metrics
Submit required reports and updates in accordance with council timelines
Ensure compliance with safety policies, background screening procedures, and confidentiality standards
Each employee has the responsibility for actively supporting and promoting the Council’s commitment to diversity and for developing the Council resources through increased membership, strengthening community connections, serving girls and fund development.