Membership Specialist-Gym Sales

UFC Gym • Brea, CA

406d • $33,280 - $55,640

About The Position

The Membership Specialist at UFC Gym is responsible for creating a welcoming and engaging environment for members and guests. This role focuses on driving membership sales through effective lead generation, appointment booking, and delivering exceptional customer service. The Membership Specialist aims to exceed personal revenue targets by converting leads into memberships and ensuring a high level of satisfaction among current members.

Requirements

• High school diploma or GED required.
• 1-2 years of sales experience preferred.
• In-depth knowledge of sales practices and techniques.
• General understanding of the fitness industry.
• Strong interpersonal communication skills.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Strong organizational skills.

Nice To Haves

• Experience in the fitness industry.
• Familiarity with customer relationship management (CRM) software.

Responsibilities

• Drive lead generation through external marketing, promotions, and prospecting.
• Book membership appointments and meet monthly appointment goals.
• Conduct fitness tours for guests and present membership options effectively.
• Ensure a high closing rate of guests during tours and presentations.
• Follow up with enrolled members to ensure satisfaction and retention.
• Maintain cleanliness and operational standards of the facility.
• Attend mandatory meetings and adhere to uniform policies.

Benefits

• Gym membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED