Membership & Sales Specialist - World Trade Center Seattle + Bell Harbor International Conference Center

Columbia Hospitality•Seattle, WA

2d•$30 - $34•Onsite

About The Position

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Requirements

BA/BS from an accredited college or university, or three to five years related experience and/or training; or equivalent combination of education and experience
Previous experience in customer service with a high-end clientele preferred
1+ years of experience in hospitality marketing, content creation, digital media, or a related field.
Strong writing, editing, and storytelling skills with an eye for brand voice.
Proficiency with social media management and analytics tools.
Experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop) or Canva.
Ability to shoot and edit basic photo/video content.
Strong project management skills and ability to juggle multiple deadlines.
Comfortable working evenings and weekends for events.

Nice To Haves

Experience in hospitality, sales administration membership organizations, event marketing, or conference centers.
Familiarity with platforms like CVENT, Wedding Pro, Visit Seattle partner portals, or other listing/lead-gen sites.
Experience using CRM and digital marketing platforms.
Ability to represent the organization professionally at events and community functions.

Responsibilities

Support membership and sales efforts including renewals, onboarding, welcome communications, reporting and billing.
Help with updating membership information, POS, and payment gateways for WTC through WTC’s CRM .
Assist with as requested by the Marketing Manager to capture photo content at events, including major tech, social, and waterfront activations.
Follow templates to update (flyers, decks, brochures, presentations, signage, special offers, menus, labels) for WTC and BHICC aligned with SSC brand standards and approved by SSC marketing manager.
Manage all RSVP lists and audit mailing lists in coordination with CH marketing manager for eblasts, newsletters etc.
Maintain content calendars and support multi-channel campaign planning with membership to show membership value and increase outreach to other members.
Represent the club at events and tradeshows for coordination, networking, and brand presence.
Support the responsibilities of the Membership Engagement Lead during peak business levels, or when Engagement Lead is out of the office.
Provide administrative support to the Director of Membership/Sales and Director of Operations as needed.
Assist with daily WTC operations, weekday lunch service, and event logistics and ensure the front desk and phones at World Trade Center and support coverage for mandated breaks for Engagement Lead.
Perform opening and closing duties of the World Trade Center.
Work primarily Monday–Friday, 9:30 AM–6:00 PM, with occasional evenings and weekends for events.

Benefits

Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)