Membership Sales Specialist

Alta Climbing and Fitness • Gilbert, AZ

6d • $16 - $20 • Onsite

About The Position

As a Membership Sales Specialist at Alta Climbing, you will be an enthusiastic and knowledgeable ambassador for our gym. You will be responsible for driving membership sales, providing engaging tours to prospective members, building strong member relationships, and promoting our retail offerings. Your passion for climbing and exceptional customer service skills will be key to creating a positive and welcoming environment that encourages individuals to join and thrive within the Alta community.

Requirements

• Proven sales experience with a track record of achieving targets.
• Excellent communication, presentation, and interpersonal skills.
• Strong product knowledge and the ability to articulate benefits effectively.
• A positive and enthusiastic attitude with a passion for climbing or an active lifestyle.
• Ability to build rapport and establish trust with individuals.
• Strong organizational and time management skills.
• Experience with point-of-sale (POS) systems is a plus.
• Must be reliable and punctual.
• Availability to work flexible hours, including evenings and weekends, may be required.

Responsibilities

• Ensure all prospective members understand the safety guidelines and benefits of climbing in a controlled environment.
• Accurately communicate membership terms and conditions.
• Create an engaging and exciting experience during tours, showcasing the fun and rewarding aspects of climbing.
• Enthusiastically share your passion for climbing with potential members, fostering a playful atmosphere.
• Maintain a professional appearance and represent Alta Climbing with pride.
• Effectively communicate the value proposition of Alta memberships and services, maintaining a high standard of conduct.
• Handle sales transactions accurately and efficiently.
• Follow up with leads in a timely and professional manner.
• Identify opportunities to promote memberships and retail products, taking initiative.
• Anticipate the needs of prospective and current members and provide relevant information proactively.
• Stay up-to-date on gym programs, events, and retail inventory.
• Build genuine connections with prospective and current members.
• Provide exceptional customer service and address member inquiries and concerns effectively, demonstrating a personable approach.
• Foster strong member relationships to encourage retention and engagement.
• Develop a strong understanding of our retail products to assist members with their purchases.

Benefits

• Competitive salary: Starting at $16-$20/hr (Based on Industry Experience) + Monthly Commission
• Complimentary Gym Membership for Staff
• Discounts on Retail Gear
• Dynamic and passionate work environment: Be part of a team that shares your love for climbing and is dedicated to creating an exceptional experience for everyone.
• Growth opportunities: Advance your career with ongoing training and development programs.
• Accrued PTO (Full-Time Staff)
• Medical/Dental/Vision Benefit Options (Full-Time Staff)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed