Membership Sales Representative
About The Position
Meet and exceed sales and net membership goals Conduct a thorough needs analysis, present membership benefits that match the prospects' needs/wants, and invite prospects to become members of the club Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management, and relationship marketing strategies Maintain proper use of CRM (GymSales) database, contracts, and forms. Effectively track the lead source and missed sales to understand objections and establish a course of contact Assist in community outreach and power prospect up to 50% self-generated leads by attending networking, neighborhood, chamber, business after hours, and open house events Network with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions Maintain knowledge of competition and industry trends Process all membership contracts/paperwork in a timely and accurate manner Attend all membership and team meetings and training sessions
Requirements
- At least 2 years of previous experience in the sales or fitness industry is required
- Passion for health and fitness
- High-level verbal and written communication ability
- Proficient in following a sales process and comfortable “Asking for the Sale”
- Ability to work during “Closeout” (last 3 days of every month)
- Comfortable interacting with prospective club members on the phone and in-person
- Strong working knowledge of Excel, Google Docs, and email
- Ability to walk up and down stairs and lift a minimum of 10 lbs. with or without reasonable accommodation
Responsibilities
- Meet and exceed sales and net membership goals
- Conduct a thorough needs analysis, present membership benefits that match the prospects' needs/wants, and invite prospects to become members of the club
- Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management, and relationship marketing strategies
- Maintain proper use of CRM (GymSales) database, contracts, and forms.
- Effectively track the lead source and missed sales to understand objections and establish a course of contact
- Assist in community outreach and power prospect up to 50% self-generated leads by attending networking, neighborhood, chamber, business after hours, and open house events
- Network with members and guests to maximize referrals.
- Consistently promote and present new member and existing member referral promotions
- Maintain knowledge of competition and industry trends
- Process all membership contracts/paperwork in a timely and accurate manner
- Attend all membership and team meetings and training sessions
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Medical (Full-time employees)
- Dental, and Vision through Blue Cross Blue Shield of Illinois
- Company match
- Life Insurance: Company-paid (Full-time employees)
- Professional Development: FFC matches 50% of educational costs up to $200/year (Full-time employees).
- Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
- Continued Education: Access to FFC University courses and discounted certifications.
- Club Membership: Complimentary access to all FFC locations.
- Discounts: 25% off Spa, Retail, and Fitness classes.
- Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
- Inclusive Culture: A welcoming and diverse team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
