Membership Sales Consultant
About The Position
At Chelsea Piers, you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. Role & Responsibilities: As an integral member of the Chelsea Piers Fitness team, the Membership Consultant will build the clubs high-quality membership base through a strong sales effort. The Membership Consultant will be responsible for: Adoption of relationship-based sales philosophy focused on information discovery Prospecting, lead generation, and building of referral business Sale of new memberships Mastery of all member opportunities within the club; connecting new members to areas of interest to set them up for success and long-term membership Working cohesively with a team of Sales Account Managers and a Membership Director to be successful individually and as a team Establishing a strong sales pipeline, meeting sales objectives, and collaborating with a team to achieve the overall goals of the business Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club Serving as a visible and active goodwill ambassador with members and at select special events Delivering superior customer service with an aim towards member retention
Requirements
- Self-motivated/entrepreneurial spirit with an outgoing, diligent, and affable disposition
- Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
- Passion for fitness with a team-first mentality
- Strong time management skills
- Ability to work on nights, weekends, and holidays as needed
- 1+ years of Membership Sales experience, preferably in a high-end fitness environment
Responsibilities
- Adoption of relationship-based sales philosophy focused on information discovery
- Prospecting, lead generation, and building of referral business
- Sale of new memberships
- Mastery of all member opportunities within the club; connecting new members to areas of interest to set them up for success and long-term membership
- Working cohesively with a team of Sales Account Managers and a Membership Director to be successful individually and as a team
- Establishing a strong sales pipeline, meeting sales objectives, and collaborating with a team to achieve the overall goals of the business
- Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club
- Serving as a visible and active goodwill ambassador with members and at select special events
- Delivering superior customer service with an aim towards member retention
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
