Membership Sales and Member Associate - Dog Health and Hygiene

Scenthound Bountiful, UT • Bountiful, UT

82d • $13 - $14

About The Position

Membership Sales and Member Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

Requirements

• Sales experience and confidence (membership sales are highly valued!)
• Customer service experience (retail, restaurant)
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Willingness to work in a smoke-free environment

Nice To Haves

• Outgoing and self-motivated
• Independent problem solver
• Compassionate dog lover

Responsibilities

• Drive membership sales through health and wellness education
• Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
• Answer phone calls, schedule customer appointments, manage customer profiles and records
• Manage customer expectations; Resolve customer concerns; Retain memberships
• Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Employee discounts
• Free uniforms
• Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
• Competitive hourly base pay, plus tips; sales bonuses
• Merit-based pay increases
• Complimentary service membership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level