Membership Opening Position

YMCA of GlendaleGlendale, CA
Onsite

About The Position

The Opening Staff member is responsible for preparing the YMCA facility for daily operations, providing excellent customer service to members, maintaining a clean and safe environment, and supporting wellness and program operations throughout the morning and early afternoon.

Requirements

  • Strong customer service skills.
  • Ability to work early morning shifts.
  • Basic knowledge of fitness equipment and exercise safety preferred.
  • CPR/AED and First Aid certification (or willingness to obtain).
  • Ability to lift light equipment and stay active during shift.

Nice To Haves

  • Basic knowledge of fitness equipment and exercise safety preferred.

Responsibilities

  • Facility Opening Duties
  • Arrive before opening to prepare the facility for members.
  • Turn on lights, music, and equipment as needed.
  • Ensure fitness equipment and workout areas are clean and safe.
  • Conduct facility walk-through to check safety and cleanliness.
  • Member Services
  • Greet members and guests in a friendly and welcoming manner.
  • Answer questions about programs, schedules, and memberships.
  • Provide basic fitness guidance and support when needed.
  • Enforce YMCA policies and safety procedures.
  • Wellness Floor Supervision
  • Monitor the fitness floor to ensure proper and safe equipment use.
  • Assist members with equipment setup and basic exercise guidance.
  • Maintain cleanliness by wiping down equipment and organizing weights.
  • Program Support
  • Assist with morning classes or program setup as needed.
  • Support personal trainers and instructors when necessary.
  • Help members sign up for programs or classes.
  • Facility Maintenance
  • Maintain cleanliness of locker rooms, fitness floor, and common areas.
  • Report maintenance issues or safety concerns to supervisors.
  • Restock cleaning supplies and towels if applicable.
  • Member Engagement
  • Build positive relationships with members.
  • Encourage participation in YMCA programs and services.
  • Promote a welcoming and inclusive environment.
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