Membership Manager

Anytime Fitness - 027669 • Quincy, MA

315d

About The Position

As a Membership Manager, you'll work directly with the Location Manager. You’ll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MM is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way.

Requirements

• Experience in the fitness industry is not required, but great communication and soft skills are.
• Friendly, outgoing, and warm
• Genuine and honest
• Available to work flexible hours [mornings, afternoons, evenings, weekends]
• Technologically savvy
• Self-motivated

Responsibilities

• Membership + training sales – a large component of this role is centered around membership and training sales. Managers must qualify, inform, inspire, and convert leads to members.
• Brand promoters – When you love your gym, others will too. The Membership manager establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. This person also helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
• Team builders – leading a team and driving results through motivation and fun is a key component of being a Membership manager. This person is hired to inspire all members of your team to foster a trusting, positive environment members and guests want to engage with.
• Day-to-day operations – Membership managers may need to take on some club operations tasks [running reports, cleaning, etc.] either daily, or as the needs present themselves.
• Culture creators – Membership managers love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.

Benefits

• A strong base pay, plus an aggressive bonus structure.
• Paid vacation, paid sick days, and paid holidays.
• 401K investment/retirement plan.
• Health Insurance and Dental Plans available.
• Complimentary membership to over 5,000 Anytime Fitness clubs worldwide.
• State-of-the-art sales training, continued education/development, and support.
• Regular team trainings focusing on personal and professional development.
• Multiple company outings and events annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level