Membership Manager

Makeready LLC•Denver, CO

26d

About The Position

As a Membership Manager, you are the face and voice of our member experience at our social club. You’ll be responsible for curating, cultivating, and nurturing our growing community—ensuring members are engaged, supported, and aligned with the club’s ethos. You'll also play a key role in shaping the culture and exclusivity that define our space

Requirements

A natural connector with an existing network aligned with the community.
Proven experience in hospitality, membership, events, or relationship-focused sales (experience in private clubs or luxury service is a plus).
Warm, charismatic, and socially fluent.
Strong communicator, self-starter, and strategic thinker with great follow-through.
Comfortable with CRM tools, Microsoft Suite, and modern communication methods.
Availability on evenings and weekends as needed.

Responsibilities

Lead a thoughtful and tailored member recruitment process - from application to onboarding
Identify and cultivate strategic partnerships that reflect the club’s values and attract aligned prospects.
Collaborate on programming and events that bring in potential members and reinforce the club’s presence in the city
Drive engagement through events, personal touchpoints, and strategic communication
Track and analyze pipeline performance and member feedback to inform ongoing improvements.
Partner with the Club GM and corporate teams to inform strategy, optimize conversion, and sustain a high-quality member base.
Enforce club standards with grace and confidence, ensuring a positive experience for all.