Membership & Enrollment Specialist - St. Lukes Health Plan

Saint Luke's Health SystemBoise, ID
412d

About The Position

The Membership & Enrollment Specialist at St. Luke's Health Plan plays a crucial role in providing exceptional service to members and business partners. This position involves answering eligibility questions, processing payments, and educating members about billing and payment processes, all while fostering a supportive and inclusive culture within the organization.

Requirements

  • High School diploma or equivalent.

Responsibilities

  • Answer eligibility questions and take payments from members.
  • Educate members and groups regarding billing and payment processes.
  • Resolve member inquiries in a timely manner.
  • Provide responsive and professional services and support to accounts and business partners.

Benefits

  • Full Benefits with hospital contributions
  • On-site massages
  • On-site counseling via Employee Assistance Program
  • Access to Virgin Pulse Wellness tool
  • Formal training and career development offerings
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