Membership Director - James P. Gills

YMCA of the Suncoast•New Port Richey, FL

21h

About The Position

This position, as top administrative branch staff in an Association actively engaged in many national Y initiatives, is responsible for day-to-day general administration of the Membership Department, and areas listed above, including staff supervision, budgeting, expense control, income generation, program development and quality control, and committee development, community relations, collaborations, long-range planning and facility maintenance. The Membership Director will provide direction and leadership for the achievement of Association goals in accordance with the policies, procedures and standards established by the Board.

Requirements

Four-year college degree preferred. High school diploma or equivalent required.
Two years of experience in related field required.
Two years experience in management or supervision required.
Must meet YMCA of the Suncoast driving criteria.
CPR/First Aid required in 90 days of employment.
May be required to sit or stand for extended periods of time and squat, stoop or bend into awkward positions while performing job functions.
Lift and carry up to 30 lbs.
Must be able to multi task, be able to manage and cultivate relationships, and have a high level of emotional maturity.
Strong communication, written, verbal, presentation, and organizational skills required.

Nice To Haves

Y-USA Team Leader preferred.

Responsibilities

Direct and administer total operation of the Membership Department, including the interpretation and execution of established policies, the development of procedures and methods, staffing, evaluation of the effectiveness of the programs and operations.
Plan and conduct a wide variety of membership programs and activities that maximize the facilities, support the cause and enhance membership.
Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Ensure the safety and maintenance of high quality facilities, grounds, and equipment by keeping supplies organized, maintain and clean facility and care for equipment.
Responsible for corporate partnerships, membership promotions, membership recognition and appreciation activities along with community image and awareness through marketing of the branch.
Develop and implement annual membership growth, retention goals, and objectives that include monthly and weekly action plans.
Maintain systematic filing process for all members.
Review and monitor monthly membership goals, statistics, enrollment procedures, membership inquiries, appointments, tours, follow-up calls, and closing ratios.
Recruit, hire, supervise and develop department staff and volunteers through use of Leadership Competency Model resources that create a culture of cause-driven leaders
Lead and/or participate in a branch committee(s)
Conduct monthly staff meetings to keep staff well informed.
Support branch Y Community Champions efforts
Prepare annual department(s) budget for approval by the Branch Executive.
Recommend adjustments and administer the budget, exercising necessary expense controls and revenue production
Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses, and governmental entities.
Promote and communicate the objectives and programs of the YMCA through public communication media
Actively participate in community organizations
Incorporate storytelling in an effort to advance our mission and cause
Participate in Annual Campaign efforts
Identify and recruit Annual Campaign volunteers
Lead and/or participate in branch special events for fundraising or mission advancement
Serve as a member of branch management and support the branch and association objectives of the YMCA
Teach, role model and promote SMART behavior
Support the GPS initiatives
Advance our work in Youth Development, Healthy Living, Volunteerism and Philanthropy
Incorporate Living Our Cause into work products and behaviors