Membership Coordinator

Lucky Elephant Yoga & WellnessApex, NC
414d

About The Position

The Membership Coordinator at Lucky Elephant Yoga and Wellness is a part-time role focused on enhancing member engagement, satisfaction, and retention while driving membership sales. This position is essential for supporting studio operations and fostering a welcoming community environment. The coordinator will utilize various communication tools to connect with members and implement strategies for growth.

Requirements

  • Previous experience in membership coordination, sales, or customer service.
  • Proficiency with platforms like Momence or similar scheduling/membership tools.
  • Excellent verbal and written communication skills.
  • A genuine passion for creating positive experiences and building relationships.
  • Ability to manage multiple tasks, meet deadlines, and maintain attention to detail.

Nice To Haves

  • Familiarity with yoga and wellness studios.
  • Excited to contribute to the studio's expansion and take on more responsibility.

Responsibilities

  • Facilitate clear communication with current and prospective members using the Momence platform and email sequencing tools.
  • Develop and implement strategies to attract new members and retain existing ones.
  • Monitor membership metrics and provide regular updates to studio management.
  • Act as a welcoming point of contact for members in the studio and gather feedback for improvement.
  • Manage membership data and ensure accurate records in the Momence platform.
  • Assist with event coordination, workshops, and member-specific programming.
  • Track and manage commission-based sales goals.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Employee discount
  • Flexible schedule
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