Membership Coordinator

BOYS & GIRLS CLUBS OF TAMPA BAY INCTampa, FL
1d

About The Position

Fulfill the Boys & Girls Clubs of Greater Tampa Bay’s mission by maintaining the front counter area, providing courteous and quality customer service and ensuring the safety of Club members. Perform administrative tasks necessary for the proper maintenance of membership records including the maintenance of the membership tracking system (MTS). Provide all necessary clerical support for the Club Director and other program staff.

Requirements

  • Minimum of high school diploma or equivalent
  • Creativity with the ability to make tasks seem fun
  • Must be flexible
  • Must be responsible
  • Must be able to engage with schoolchildren of all ages
  • Willing to complete organization sponsored CPR training

Responsibilities

  • Data entry and updates to information contained within the membership tracking system (MTS) and parent portal.
  • Print daily program rosters for staff.
  • Manage daily sign-out process which includes verification of parent or other approved adult identification.
  • Member file management to include gathering necessary documents and authorization forms.
  • Interact with incoming visitors to include parents, volunteers or other administrative staff.
  • Answer incoming calls to the facility, respond to inquiries via Outlook email and phones.
  • Participate in weekly staff meetings and various team-oriented activities.
  • Actively support other club staff and youth development professionals in the daily service to club youth.
  • Other duties as assigned
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