Membership Coordinator (Midvale)
About The Position
This is not your typical office job! The Boys & Girls Club is looking for a dedicated, professional, and organized individual to keep things running smoothly as our Membership Coordinator . If you're passionate, professional, and thrive in a fast-paced environment, this is the role for you. This position is responsible for entering membership and activity information into a database, answering phones, communicating with parents and youth, taking payments, and interacting with/mentoring youth. They are also responsible for overseeing the lobby and monitoring the main entrance into the facility. In order to best serve this community, bilingual Spanish/English speaking is a requirement.
Requirements
- Bilingual Spanish/English speaking fluency required
- Must be able to pass a criminal background check, MVR check, and drug screening
- 21 years and over (to meet driving requirements), be willing and able to drive 15 passenger vans
- Some front desk, office, or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Docs, with the ability to learn new software tools as needed
- Excellent organizational skills, with both electronic data and physical files
- Ability to handle personal information with sensitivity and confidentiality
- Ability to communicate effectively over the phone, in person, and over email
- Flexibility and adaptability to thrive in a lively, energetic environment
Nice To Haves
- 2 years of office and/or customer service experience
- 1 year of experience working with youth
Responsibilities
- Maintain accurate membership records and database entries, process applications and renewals
- Field inquiries from families and provide exceptional customer service
- Help coordinate member events and meetings
- Maintain office supplies and inventory
- Assist with financial tasks such as invoicing and payment processing
- Perform general clerical duties such as filing, scanning, and data entry
- Engage with our young members, offering mentorship and support as they navigate their Club experience
- Other responsibilities as assigned by supervisor
Benefits
- PTO and floating holidays kick in after just three months, plus celebrate your birthday with a paid day off.
- Access professional development opportunities and training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
