Membership Coordinator

Boys & Girls ClubsRadcliff, KY
2d$17

About The Position

Membership Coordinator Part-Time, Non-Exempt Location: Radcliff Reports to: Club Director Schedule: Monday-Friday Compensation : $17.00 per hour About Us Boys & Girls Clubs of Kentuckiana (BGCK) is an out-of-school time provider, offering a safe haven for youth who need us most. Our mission is to inspire & enable all young people, especially those who need us most, to realize & develop their full potential as productive, responsible & caring citizens. Essential Job Responsibilities The Membership Coordinator operates the front desk and is responsible for the processing and maintenance of the Club’s membership records.

Requirements

  • High School degree or G.E.D. is required
  • A minimum of one year’s work experience in a Boys & Girls Club or similar organization which includes the supervision of youth and the implementation of programs and activities
  • A passion and understanding of the mission, objectives, policies, programs, and procedures of BGCK
  • Ability to maintain a positive, friendly, and cooperative attitude in the workplace
  • High ethical standards
  • Strong communication skills, both oral and written
  • Ability to maintain professional relationships with internal staff and external partners
  • An understanding of the needs and interests of young people
  • Demonstrated knowledge of computers and other office-related technology
  • Ability to work in a fast-paced and loud environment
  • Ability to continuously stand and move around the Club
  • Ability to lift up to 30 pounds occasionally

Nice To Haves

  • College degree from an accredited college or university is preferred but not required

Responsibilities

  • Create a Club environment that supports and facilitates the achievement of the Youth Development Outcomes: Academic Success, Healthy Lifestyles, and Good Character & Citizenship
  • Provide guidance and role modeling to all Club members
  • Provide on-site supervision to members to ensure a healthy and safe environment
  • Maintain a positive outlook and attitude with members, and provide constructive feedback on their efforts and progress
  • Assist members in building conflict resolution skills and teach them to accept responsibility for their actions
  • Maintain the front entrance area of the Club
  • Provide courteous and quality customer service
  • Greet all individuals that enter the Club
  • Assist members, volunteers, guests, and staff with signing-in, as needed
  • Answer phones, listen to voicemails, and return calls as needed
  • Respond to Club emails
  • Process and maintain membership applications
  • Collect membership fees
  • Provide general administrative and clerical support to the Club Director, Program Director, and other Club staff as needed in a friendly and cooperative manner
  • Travel between Clubs and/or the Admin Office for trainings and meetings
  • All other duties as assigned

Benefits

  • 401(k) Participation & Matching
  • Paid Time Off (PTO)
  • Self-Care Days
  • 12 Paid Holidays
  • Free Club Membership for Children of Staff
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