Membership Concierge I - Part Time
Life Time Inc.•Boulder, CO
13d•$15 - $18
About The Position
The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.
Requirements
- Minimum of 6 months service/reception experience
- Complete Concierge Certification upon hire
- Must work a minimum of 15 hours per week
- Commitment to serve others
- Effective communication skills
- Passion for living a healthy way of life
- Ability to multi-task and deliver high quality customer service in a fast-paced environment
- Must have good verbal communication
- Must be able to stand for 4 hours at a time
Nice To Haves
- HS graduate or equivalent preferred
Responsibilities
- Operates as first point of contact for members and guests
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Assists members with transactions and general account changes
Benefits
- All team members receive the following benefits while working for Life Time: A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
