Membership and Visitor Services Associate (PT)

National Baseball Hall Of Fame And Museum • Cooperstown, NY

119d • $15

About The Position

Working at the National Baseball Hall of Fame is a career experience unlike any other. Every member of our team is a steward of the games history. Our mission is simple - we preserve history, honor excellence and connect generations. These six words define our commitment to giving fans and visitors a home to celebrate the game and its history, honor the all-time greats, and make memories that will last a lifetime. To best fulfill our mission we prioritize people, and that starts with our own team. We deeply value and support our dedicated team members. We provide a respectful and inclusive workplace. We work to foster connection, grow, and cultivate talent, and provide flexibility to best support the health and well-being of our staff all while having fun along the way. If you are a baseball fan, a fan of museums, a student of history, love arts and culture, or someone who appreciates the unique connections that sports can create, this could be the team for you!

Requirements

• High School Diploma Required.
• Ability to provide exceptional customer service.
• Ability to follow written and verbal instructions.
• Ability to work independently and as part of a team.
• Ability to use a computer and perform basic clerical tasks.
• Ability to work a flexible schedule that includes evenings, holidays and mandatory weekends.
• Genuine interest in or enthusiasm for baseball.

Nice To Haves

• Museum or other non-profit experience preferred, but not required.

Responsibilities

• Provides customer service by assisting visitors throughout the Museum, box office and reception desk.
• Greets and interacts with members and visitors to enhance their experience in the Museum.
• Respond to in-person, phone, and email inquiries from visitors and members with accurate information about the Museum, exhibits, programs and services.
• Provides support and staffing for special events and promotional activities.
• Completes general clerical work including answering phones, opening mail, filing, etc.
• All other duties as assigned.

Benefits

• Flexible schedule to support health and well-being.
• Respectful and inclusive workplace.

What This Job Offers

• Job Type: Part-time
• Industry: Museums, Historical Sites, and Similar Institutions
• Education Level: High school or GED