Membership and Recruitment Student Leader

The University of Texas at Austin•Austin, UT

24d•$13•Onsite

About The Position

Texas Parents is seeking enthusiastic, professional, and outgoing student staff to support membership engagement during New Student & Family Orientation throughout the summer. These students will be the first point of contact for incoming Longhorn families, helping them understand membership options, complete registrations, and receive their benefit materials. This role is ideal for students who enjoy engaging with people, thrive in a fast‑paced environment, and can quickly learn detailed processes.

Requirements

Full-time student for the current Spring 2026 semester.
Be in good academic standing with a minimum 2.0 cumulative GPA.
High energy and comfort interacting with large numbers of parents and families.
Strong verbal communication skills and a polished, professional demeanor.
Ability to learn detailed membership processes and explain them clearly.
Reliable, punctual, and committed to working assigned Orientation dates.
Comfortable using digital systems, searching databases, and entering information accurately.
Must be available for the majority of New Student Orientation sessions (May–August).
Training will be May 19-21 (Tuesday through Thursday)
20-30 hours per week during the summer are expected for this position.
Class enrollment and other on-campus jobs are allowed on a case-by-case basis.
Work shifts may take place at multiple locations on campus.

Nice To Haves

Prior customer service, sales, or event staffing experience.
Knowledge of UT Austin campus life and student experience.

Responsibilities

Staff the Texas Parents Association table during all assigned Orientation sessions.
Welcome families and explain the purpose, benefits, and value of Texas Parents membership.
Assist parents with on‑site membership registration and payment.
Distribute benefit packets and ensure families receive the correct materials.
Learn and accurately explain all membership levels, pricing, benefits, and deadlines.
Search and verify family information in the Texas Parents database.
Enter membership information and update records as needed.
Answer a wide variety of questions with confidence, positivity, and professionalism.
Identify and resolve basic issues, such as duplicated accounts, payment errors, or missing benefits.
Escalate complex problems to full‑time staff when necessary.
Maintain a calm and helpful presence even during busy peak times.