Membership Advisor

Jewish Silicon Valley • Los Gatos, CA

98d

About The Position

The Member Relations Specialist ensures consistent, profitable growth in membership sales revenues and corporate outreach through positive planning, deployment and management of sales leads.

Requirements

• A university degree in marketing or business studies and/or a minimum of three years related customer experience work is preferred
• Problem-solving and analytical skills to interpret sales performance and market trend information.
• Customer service background in sales or hospitality preferred
• Highly motivated, detailed, and organized
• Excellent oral and written communication skills
• Good working knowledge of Microsoft Office
• Experience in data entry into database management system(s)
• Ability to communicate effectively in English

Responsibilities

• Ability to communicate effectively about the membership structure of the APJCC to potential members
• High level of customer first skills
• Effective time management skills
• Ability to create a warm and welcoming environment
• Ability to foster strong relationships amongst both members and staff in a professional manner
• Experience working with a diverse range of people
• Sell memberships
• Establish personal contacts and rapport with top echelon decision-makers
• Interprets short- and long-term effects on sales strategies in operating profit
• Provide information to prospective members, give facility tours, answer phone inquiries and assist new members/guests
• Attend regular membership & staff meetings
• Create 4 monthly health & wellness blog posts a month
• Assist Membership Coordinator with Membership Appreciation
• Oversee member communication including: alerts, announcements, and fitness newsletters.
• Must work non-traditional business hours, weekends and evenings, as well as events to meet the needs of the organization

What This Job Offers

• Job Type: Full-time
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees