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The primary focus of this position is to provide virtual and onsite Business Process Consultation services for the business processes supported by NISC's Outage Management on the utility side. Strong industry experience is a must, and experience with GIS Systems is a plus. Experience with SCADA and AMI systems is also beneficial, though not a requirement. The position resides in the Member Value team within the Member Success division, and works closely with an enterprise team of Member Value Consultants and the Account Management team. The mission of the position is to enhance the success of Members and other NISC employees through providing expertise and guidance on industry and solution best practices. The team continues to evolve in how NISC can more effectively add value to Members, so a person with strong initiative and an innovative mindset is the right fit for this team. This position is expected to travel onsite to Member locations up to 6 engagements per year.